Contact

We're here to help! Questions about an order, grind sizes or brewing? Send us a message using the form below or email us at support@roastbloom.com.

Response time: We reply within 1–2 business days (Monday–Friday).

For questions about an existing order, please include your order number.

Helpful links: Shipping Policy · Refund Policy

Thanks for contacting us! We'll reply by email within 1–2 business days.
Use the email you used at checkout so we can find your order.
Find it in your order confirmation email (it starts with #).
Please contact us within 14 days of delivery.
Photos or a short video help us solve this fast. Tap the button below to email them to us. Please include your order number. If a video is too large to attach, send a link to it instead (for example from Google Drive or iCloud).
Email photos or video

If tracking shows delivered, please check around your door, mailbox or porch and with neighbors. USPS sometimes marks packages delivered a day early. If it still hasn't arrived, or tracking hasn't updated for 10 business days, send this form and we'll open a claim with the carrier.

Orders can be cancelled within 12 hours of purchase. After that your coffee may already be roasting, and we can't cancel it.

Please don't include card numbers or passwords.